The design of training courses will take into account the way adults learn best (« what's in it for me » and hands-on approaches, experience sharing, learning styles), reinforce take-away messages, adjust international programs to local contexts and encourage deliberate practice after the event.

The choice of a training method, product or technology must be relevant to the learning objectives and in line with the required degree of flexibility (the « anywhere and anytime » needs), the budget and the project deadline.

Other skill-building activities can include personalized support to employees. Informal learning opportunities can be encouraged.